Do not plug all of the keyboards to the computer at the same time. If you have multiple Keychron keyboards, please flash the firmware one by one. If other keyboards are connected to your computer, the firmware of these keyboards might also be flashed. Make sure only the Keychron keyboard is connected to your computer.If you are using a third party cable, please make sure the cable can pass data as some cables can only be used for charging. Make sure your keyboard is connected to the PC with the cable that came with the box only.If you flash the keyboard in Bluetooth mode, it will break your keyboard. Make sure your keyboard is in cable mode.Switch the keyboard to Windows if you are using a Windows device. Check that your keyboard is switched to the right OS system.Your keyboard could break if you accidentally install the Gateron firmware to the Optical version or vice versa. Download the correct firmware for your layout (K4 Gateron White Backlight/ K4 Gateron RGB Backlight / K4 Optical White Backlight / K4 Optical RGB Backlight ). Please follow the instructions correctly to flash the firmware. WARNING: ONLY FOR Keychron K4 Version 1 keyboard There is a chance it can damage your keyboard. How to update the firmware? Note: If everything works fine with your keyboard.
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